Network Support
Network Support Edmonton

YOUR BUSINESS. OUR FOCUS.
Keep your workplace connected
Wi-Fi dead zones and dropped connections slow the whole team down. We trace whether the issue comes from the internet service, wireless coverage, cabling, or network equipment before recommending changes.
Wi-Fi & wired networks
Coverage surveys, access-point installation, and structured cabling.
Switches & firewalls
Configuration, equipment refreshes, and documented network access.
Troubleshooting & monitoring
Find connection faults and watch the network equipment covered by your plan.
End-to-End Network Management and Monitoring
End-to-end network management means one team is responsible for the whole path — internet service, firewall, switches, cabling, and wireless coverage — so a slow morning gets traced instead of guessed at. We start with a network health check that documents what is installed, how it is configured, and where the weak points sit.
- Site survey and documented network records you keep
- Performance and availability monitoring on covered equipment
- Wi-Fi coverage design and access-point placement
- Switch, firewall, and structured cabling work
- Fault diagnosis and escalation with your internet carrier
Your internet service stays with your chosen carrier. We coordinate with them on faults and activations as part of the agreed work.
Network Security Services to Keep Your Business Safe
Network security starts at the edge. Firewall rules, separated guest and device networks, secure remote access, and current firmware close the obvious doors, while alerting on covered equipment flags unusual traffic and repeated failed sign-ins early.
We review these controls alongside your cybersecurity plan rather than in isolation, because a well-configured firewall does not help if a staff password was reused on a site that has already been breached.
Network Upgrading, Updating, and Performance Optimization
Most network slowdowns have a findable cause: access points mounted for a floor plan that has since changed, a switch negotiating the wrong speed, firmware years out of date, or too many devices sharing one uplink. We measure before we quote, so you replace the part that is actually limiting performance.
Hardware refreshes are quoted with the equipment, cabling, lift access, and site conditions included. Firmware and configuration updates are scheduled outside working hours wherever the equipment allows it.
What affects the price?
Your device count, users, locations, and the support hours you need shape the monthly quote. We confirm the total, the setup work, and anything billed separately before you decide.
Understand managed IT pricingSee the work in practice
Read how TechOS secured a Griesbach optometry clinic and moved it into ongoing managed IT care.
Explore the clinic case studyFrequently asked questions
Why is my office Wi-Fi so slow?
Usually one of three things: too many devices sharing the available bandwidth, physical obstructions like concrete, metal, or glass weakening the signal, or access points too old for the number of devices now connected. A faster internet plan does not help when the bottleneck is inside the building.
How often should network equipment be replaced?
Business-grade switches and access points generally last five to seven years, but capability matters more than age. If your equipment predates Wi-Fi 6 or cannot handle your current device count, it is limiting you regardless of how old it is.
Can you improve warehouse Wi-Fi?
Yes. Racking, ceiling height, metal stock, and scanner use all change where signal reaches. We survey the space and model access-point placement before scoping any work.
Will you work with our internet provider?
Yes. Your internet service stays with your chosen carrier, and we coordinate fault diagnosis, escalation, and new-line activation with them as part of the agreed work.
LET’S TALK ABOUT YOUR BUSINESS