Managed IT Services Edmonton
24/7 Local IT Support
Managed IT Services in Edmonton offers IT solutions that reduce downtime and enhance performance while keeping your network secure.
IT that keeps you moving
COST SAVING AND PEACE OF MIND
Benefits of Managed IT Services
Managed IT Services Edmonton offers scalable solutions that grows with your business and keeps your systems secure and running.
Cost Saving
Huge cost savings compared to in-house IT.
24/7 Support
24/7 support with fast response times.
Proactive Monitoring
Early detection and resolution.
Expert IT Professionals
Access to a team of IT experts.
YOUR BUSINESS. OUR FOCUS.
Reliable Local Managed IT Services Partner in Edmonton
Managed IT Services Edmonton is powered by TechOS Inc. We help businesses stay secure, supported, and running without spending too much, by offering enterprise-grade tools at small-business prices, including firewalls, endpoint protection, monitoring, and backups.
- 24/7 monitoring that catches faults before you do.
- Under two hours to a response, on every ticket.
- Around 15% less than running IT in-house.
PARTNER WITH US
Why Choose Managed IT Services Edmonton as your Provider?
We look after your IT, so you can get to work.
IT Cost Reduction
Get competitive managed IT support pricing and lower your IT costs by reducing downtime, emergency fixes, and in-house staffing needs.
Tailored Solution
We design your IT support around your business needs, existing systems, and daily workflows.
Cybersecurity
Security is a priority. We protect your business with enterprise-grade tools at small-business costs.
Local IT Experts
Access Edmonton IT professionals who manage, maintain, and support your IT infrastructure.
ONE TEAM. ALL YOUR IT.
The right support. Right here.
From the first login to the bigger picture, we help keep your business connected, protected, and moving.
IT Support
One local team for the everyday IT issues that interrupt your working day.
Cybersecurity Services
Practical protection for your devices, email, and people.
Cloud Services
Cloud infrastructure that fits the way your business works.
Network Support
Reliable Wi-Fi, secure connections, and connected workplaces.
Backup and Disaster Recovery
Protect your business data. Plan for its recovery.
IT Helpdesk
One place for your team to ask for help, with tickets that get owned.
IT Consulting
Clear advice for your next technology decision.
EDMONTON IS HOME
Close by.
On your side.
Remote help for the everyday issues. On-site support when the job needs a hands-on approach. An Edmonton managed services provider that understands your working day.
Explore local supportHere when you need a local team
Edmonton, St. Albert, Sherwood Park, Leduc, and Spruce Grove. On-site coverage is agreed for your locations.
Know what to expect
Office hours: Monday–Friday, 8:30 am–6:00 pm MT. Support hours, response targets, and after-hours arrangements depend on your plan.
15-MINUTE CRITICAL RESPONSE
On-site and Remote
We fix most IT problems remotely. We connect securely, find the cause, and get your staff working again without waiting for someone to drive over. Some jobs need hands on the hardware, like a failed drive, new cabling, or a printer setup. For those, a local Edmonton technician comes to your office.
- 15-minute response for critical issues, like a server outage.
- Under two hours to a response on every other ticket.
- If remote help can’t fix it, we send a technician to you.
REAL WORK. LOCAL IMPACT.
A better setup for a busy clinic.
GRIESBACH, EDMONTON · HEALTHCARE
A healthier IT setup.
A clearer way forward.
What was the challenge?
The clinic had exposed modem ports, an oversized server, and no dedicated firewall, device protection, or email filtering.
How did TechOS help?
TechOS audited the setup, right-sized the server, secured the network, and added device and email protection. The clinic then moved to ongoing managed IT.
Read our Managed IT support case studyFREQUENTLY ASKED QUESTIONS
Managed IT: what you need to know.
What are managed IT services?
Managed IT services are an outsourced IT department. A provider takes ongoing responsibility for your helpdesk, monitoring, security, updates, and backups for a fixed monthly fee. The difference from break-fix support is timing: you are paying to prevent problems rather than by the hour to repair them.
How much do managed IT services cost per month?
Our managed IT plans are priced per device (endpoint). Essential starts at $60 per endpoint for teams with 5 to 10 devices ($300–$600 per month). Professional is $75 per endpoint for teams with 10 to 50 devices ($750–$3,750 per month). Enterprise has a custom monthly rate for 50 or more endpoints, based on devices and scope. We confirm your total, the setup work, and anything quoted apart from it before you decide.
Is it cheaper to outsource IT or hire in-house?
For most businesses under about 50 staff, outsourcing costs less than one full-time hire once salary, benefits, training, and holiday cover are counted, and it gives you a team with several specialities rather than one person covering five roles. An in-house hire starts to make sense when someone is needed on site daily or your systems are unusual enough to need dedicated knowledge.
What does a managed IT provider do day to day?
Answer tickets, act on monitoring alerts, apply updates, check backup jobs, review security alerts, set up and remove staff accounts, and keep your documentation current. The visible part is the helpdesk; most of the work is the maintenance that stops tickets being raised in the first place.
Do I need a long-term contract?
Contract length, renewal, and notice periods are confirmed in your proposal. Ask for these alongside the service scope so you can compare the full offer rather than the headline price.
Can you help us switch IT providers?
Yes. We plan the handover of accounts, records, backups, and support responsibilities, with agreed timing and verification checks before the old service ends.