Backup and Disaster Recovery
Backup and Disaster Recovery Edmonton
YOUR BUSINESS. OUR FOCUS.
Protect your data. Plan your recovery.
A green backup notification is only part of the picture. Businesses need to know whether important files, servers, and cloud data can be restored after deletion, equipment failure, or a security incident.
Backup scope
Identify business data, systems, retention needs, and responsible owners.
Protected copies
Plan separate or off-site copies and access controls for the agreed systems.
Restore testing
Check recovery steps and document results against the agreed testing schedule.
Backup Solutions That Protect Critical Business Data
A backup solution is only as good as the list of what it covers. We identify the servers, applications, files, and cloud data your business cannot operate without, agree how long each copy is kept, and record who owns that decision:
- Servers, line-of-business applications, and databases
- Microsoft 365 mailboxes, SharePoint, and OneDrive
- Workstation data where staff still store files locally
- Separate or off-site copies with their own access controls
Microsoft 365 retains data for a limited period and protects its own infrastructure. That is not a backup of your business data — confirm the exact coverage in writing before you rely on it.
Disaster Recovery Planning and Rapid Restoration
Disaster recovery planning decides the order in which things come back. We agree which systems are restored first, how long each can reasonably be down, and where it is restored to — because recovering a deleted file is a different job from rebuilding a server.
Restores are then tested against an agreed schedule and the results documented, so the recovery path is proven before you need it. Actual recovery time depends on the incident, the data volume, and the hardware available, so targets are agreed system by system rather than promised as one number.
Business Continuity Planning for Operational Resilience
Business continuity planning covers how you keep serving customers while systems are being restored, which is usually a people and process question rather than a technical one. We work out what the team does without the main application, how bookings or payments still get taken, and who tells customers what.
That plan is written down, kept with your backup and recovery documentation, and reviewed whenever your systems change. The aim is a bad day instead of a lost week.
What affects the price?
Your device count, users, locations, and the support hours you need shape the monthly quote. We confirm the total, the setup work, and anything billed separately before you decide.
Understand managed IT pricingFrequently asked questions
What is the 3-2-1 backup rule?
Three copies of your data, on two different types of storage, with one kept off-site. The off-site copy is what protects you from fire, flood, theft, or ransomware reaching everything on the premises. Many businesses now add an immutable copy that cannot be altered or deleted, because modern ransomware targets backups first.
What do RTO and RPO mean?
RPO, the recovery point objective, is how much data you can afford to lose, measured in time — it sets how often backups run. RTO, the recovery time objective, is how long the business can be down before it hurts — it sets how recovery is built. Agreeing both per system drives every other decision in the plan.
Are Microsoft 365 files automatically backed up?
Do not assume so. Retention in Microsoft 365 is limited and time-bound, and it is not designed to recover from deletion, a departing employee, or ransomware. Confirm the exact mailbox and file coverage in your backup agreement.
How often should backups be tested?
A documented schedule matters more than a fixed number. We set frequency against how critical each system is, record the result of every test, and treat an untested backup as an unproven one.
Related Services
IT Support
One local team for the everyday IT issues that interrupt your working day.
Cybersecurity Services
Practical protection for your devices, email, and people.
Cloud Services
Cloud infrastructure that fits the way your business works.
Network Support
Reliable Wi-Fi, secure connections, and connected workplaces.
IT Helpdesk
One place for your team to ask for help, with tickets that get owned.
IT Consulting
Clear advice for your next technology decision.
LET’S TALK ABOUT YOUR BUSINESS